On the topic: Innovative approaches to distribution are important to achieve scale and serve low-income groups that traditionally have not had access to insurance. Large client aggregators such as retailers with numerous sales agents and mobile network operators increasingly play an important role in distribution.
Consultation Call Reports
On the topic: Regulatory incentives to foster the growth of inclusive insurance are important. Regulation needs to be proportionate to the nature, scale and complexity of risks inherent in individual insurance business and strike a balance between “motivating the industry” and “protecting the consumer” if it is going to achieve its intended objectives and expand access to insurance for low income consumers.
Incentives for insurers and examples of a proportionate approach include:
On the topic: mobile insurance has a huge potential in advancing inclusive insurance markets and has experienced rapid growth in recent years. However, it also brings with it new risks and challenges for insurance supervisors seeking to ensure policyholders are protected from abuse and fraud. Participants on the call will learn more about these risks and discuss potential supervisory responses. Additionally, different country examples will be shared with participants on the call.
On the topic: Participants on the call will discuss the role of insurance supervisory authorities in developing and implementing effective national financial literacy and consumer education strategies.
On the topic: Prudential supervision should be both risk-based and proportionate. These criteria are equally relevant when supervising insurers operating in the conventional insurance market and those providing insurance to the underserved. However, differences in the nature, size, and risk profiles of the insurers involved might mean that traditional prudential supervisory approaches would be inappropriate.
On the topic: Actuarial capacity is a challenge in most inclusive insurance markets. It is for this reason that the IAIS in close collaboration with the International Actuarial Association (IAA) will be developing a paper on "approaches to actuarial services in inclusive insurance markets". The paper will aim at providing general guidance on requirements and specific approaches for proportionate actuarial services in inclusive insurance markets that is applicable across jurisdictions.
On the topic: At the request of the IAIS the 9th Consultation Call focused on "Mutuals, Cooperatives and Community Based Organisations (MCCOs) ". The IAIS is currently working on the development of an Application paper which will provide supervisory guidance regarding adherence to and implementation of the relevant Insurance Core Principles (ICPs) with respect to MCCOs in inclusive insurance markets.
On the topic: Some countries had, or still have a significant magnitude of informal insurance activity, in particular in areas such as funeral and health insurance, or credit life insurance provided by mutuals or microfinance organisations. Government schemes and pilot programs are also often outside of the purview of supervisors.
Formalisation has been recognised as a considerable challenge by many insurance supervisors.
On the topic: The development of the A2ii and IAIS activity plans on inclusive insurance is proceeding largely in parallel. Several rounds of discussion among A2ii and IAIS Committees have taken place to better align our activities to strengthen our mutual roles and responsibilities. We would like to take the opportunity to seek your input during the Consultation Call in order to facilitate a bottom up approach.
On the topic: Given the typically low margins on low value policies, most successful microinsurance business models innovate distribution channels in order to minimise distribution costs and scale up the number of policies sold, either by leveraging groups or the infrastructure and reach of aggregators. These new ways to sell insurance typically result in long distribution chains involving a variety of entities and their employees, some of which may not traditionally be regulated by the insurance supervisor.