The emergence of supervisory technology for regulators (SupTech) and the use of Big Data, Artificial Intelligence and Machine Learning among other automated processes for reporting, monitoring and to aid the delivery of regulatory requirements (RegTech) holds the potential to rapidly transform the insurance industry and the financial sector in general. Regulatory bodies are now exploring the benefits of the use of automated systems to analyse and collect data away from traditional channels.
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Over the course of 2018, the International Association of Insurance Supervisors (IAIS), the Access to Insurance Initiative (A2ii) and Microinsurance Network (MiN) organised three Consultative Forums on the topic of 'InsurTech - rising to the regulatory challenge'. The forums provided a platform for in-depth discussions about the future of insurance and regulation given the rise of new digital technologies.
Emerging technological innovations, the use of big data and AI hold great potential to reach out to new customers, offers consumers greater value products and enhance operating effeciency. Digital technologies are transforming the insurance industry rapidly, generating new questions and regulaory challenges for insurance supervisors. Globally, the use of consumer data is the area of most rapid innovation and change in the insurance sector.
Les innovations technologiques émergentes, l'utilisation du Big Data et de l'IA offrent un potentiel considérable pour atteindre de nouveaux clients, offrent aux consommateurs des produits à plus forte valeur ajoutée et améliorent l'efficacité de leurs opérations. Les technologies numériques transforment rapidement le secteur des assurances, suscitant de nouvelles questions et de nouveaux défis réglementaires pour les autorités de contrôle des assurances.
Las innovaciones tecnológicas emergentes, el uso de big data y la inteligencia artificial tienen un gran potencial para llegar a nuevos clientes, ofrecen a los consumidores productos de mayor valor y mejoran la eficiencia operativa.
On 24 October the IAIS, A2ii and Microinsurance Network in partnership with the Association of Insurance Supervisors of Latin America (ASSAL) and the Superintendencia de Seguros de la Nación (SSN) organised the Latin American Consultative Forum. Exciting discussions took place on the future of insurance given the rise of new digital technologies.
Data innovation is challenging the traditional role of insurance regulators. Two major dilemmas emerge that insurance regulators and indeed all financial sector regulators face when confronted with how to regulate consumer data: 1. They must tread the balance to achieve positive consumer outcomes, by both enabling data-driven innovation but still protecting consumers from the risks that arise 2.
Despite its significant potential, there has been little regulatory and supervisory guidance on m-insurance. The Access to Insurance Initiative (A2ii) commissioned this study in order to address the gap and contribute to the preparation of an International Association of Insurance Supervisors (IAIS) Application Paper on the Use of Digital Technology in Inclusive Insurance.